Service Request Management

CodeCanyon Service Request Management 9328853
Script \ PHP Script \ Help and Support Tools
Request \ Service \ Management \ Fastcgi \ Location \ Database \ Regexp \ Dispatch

PHP Script - Service Request Management 9328853 by purehead @ CodeCanyon

Script \ PHP Script \ Help and Support Tools

Create, view and resolve service request work orders based upon.

Licensed under the Regular License (see
licenses/terms/regular )

Demo URL:

Main Features

- Service Request (SR) Workbench

- Converting Service Request to Work Order

- PDF and CSV data output files

- User Accounts

- Security Conscious

- Multi-language support

Note .

- When you submit an request, you will receive an email confirmation which will provide you with a service request number

- As soon as the browser closes or user away, sessions are terminate

- If any service request or user has been deleted (staying in database as deleted).


Create a new database in MySQL/MariaDB called test_service

Import the database from sql/default.sql

Modify accordingly the application/config/database.php

Open application/config/config.php and modify the
values to your need.

Nginx Configuration

Nginx configuration for running Service Request Management

server {
listen 80;
# Make site accessible from http://localhost/
server_name localhost;
root /var/www/;
index index.php index.html index.htm;
# Enable rewrite error log
# error_log /var/log/nginx/localhost.error_log debug;
# rewrite_log on;
# Any HTTP request other than those for assets folder, files folder and robots.txt
# is treated as a request for your index.php file.
location ~* ^/(assets|uploads|robots.txt) { }
location / {
try_files $uri $uri/ /index.php?/$request_uri;
# Pass the PHP scripts to FastCGI server listening on
location ~ .php$ {
fastcgi_index index.php;
fastcgi_param SCRIPT_FILENAME /var/www/$fastcgi_script_name;
include fastcgi_params;
# Deny access to .htaccess files, if Apache's document root
# concurs with Nginx's one
location ~ /.ht {
deny all;

<web-app xmlns=""
<resin:Dispatch regexp=".">
<resin:Dispatch regexp=".php"/>
<resin:Forward regexp="^(.*)$" target="/index.php/$1"/>

Last Update: 31 October 14; High Resolution: No; Compatible Browsers: IE7, Firefox, Safari, Opera, Chrome; Files Included: JavaScript JS, JavaScript JSON, CSS, PHP, SQL; Software Framework: CodeIgniter; Software Version: PHP 5.3, PHP 5.4, PHP 5.5, MySQL 5.x, Other.

Proposal Management System.

Keywords: problem management, request management, service request management, service request system, support request management, work order creation.

Tags: request, management, service, order, creation, system

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