Sentric Support Forum & Knowledge Base

ThemeForest Sentric Support Forum & Knowledge Base 9432549
Site Template \ WordPress Theme \ Miscellaneous
Support \ Knowledge \ Plugins \ Status \ Plugin \ Search \ Without \ Monitor

WordPress Theme - Sentric Support Forum & Knowledge Base 9432549 by imaginem @ ThemeForest

Site Template \ WordPress Theme \ Miscellaneous

Sentric – Support Forum & Knowledge Base

Support focused theme with Knowledge Base and FAQ sections. Forum is run using the powerful bbPress plugin, added with additional functions that ease managing support requests from your customers.

Support Topic Status Support Forum features marking forum threads as.

- Resolved

- Pending

- Not a Support topic

- Unresolved

- Assign to a staff

Support status are marked in forum listings as well as prominently displayed alongside topic title.

Changing and marking support status to topics are easily done by support staff without the need to reply. This prevent unnecessary postings.

Search Support forum Search support forum topics or search a specific forum.

Forum Monitor Sentric theme comes with a support page named ‘Forum Monitor’

Forum Monitor helps you check status of topics and attend them easily.

Knowledge Base Populate a resourceful knowledge base with ability for visitors vote as knowledge base articles being helpful.

FAQ FAQs are easy to manage and publish!

Homepage displays blog list by default.

Bundled Custom Plugins

1. Custom Post types as Plugins
a. Knowledge base ( Post contents available without theme )
b. FAQs ( Post contents available without theme )

2. Shortcodes as Plugin
a. Shortcodes and shortcode generator as Plugin

3. Widgets as Plugin
a. Theme Widgets are loaded through Plugin

Recommended Plugins

1. Contact 7
a. Recommends installation from plugins repository.


- Audio

- Video

- Gallery ( slideshow )

- Image

- Aside

- Quote

- Link

Shortcode Generators

- Staff

- Testimonials

- Drop Caps

- Dividers

- Pullquotes

- Highlights

- Picture Frames

- Thumbnails with lightbox

- Slideshow with/without lightbox / titles /

- Columns

- Google Maps

- Audio Shortcodes

- Notices

- Lists

- Separator Section Headings

- Tabs

- Accordions

- Toggles

- Progress bar

- Counters

- Blog Slideshow

- Blog grids


- Address

- Social icons

- Flickr

- Gallery

- Twitter

- Recent posts

- Popular posts

- Popular knowledge base articles

- Video

All images purchased from Photo Dune ( Not included in download pack )

Isotope script

Icons used from (Selected icons Included)
JPlayer (INCLUDED no need to install)
FlexSlider (INCLUDED no need to install)
Magnific-popup (INCLUDED no need to install)
Videos by Blender Foundation ,

- Contact Template

- Forum Monitor

- Separate blog post list template for each post format.

Multiple Sidebars
Advance Theme Options
Change colors of theme using theme options
400+ Google web fonts choices
Internationalized ( localize with your language .po .mo files included )
PDF Help Guide. Detailed screenshots and explanations. Step by step guide to creating the theme.
XML Demo data file provided ( Ensures an easy to build site using Demo data )
PSDs included


Version 1.0.1
Fix: Minor Responsive CSS fix in header search input
Fix: Minor font letter-spacing adjustment to sub menus
Version 1.0 initial release

Last Update: 19 November 14; High Resolution: Yes; Widget Ready: Yes; Compatible Browsers: IE9, IE10, IE11, Firefox, Safari, Opera, Chrome; Compatible With: WPML, bbPress 2.5.x; Software Version: WordPress 4.1, WordPress 4.0; ThemeForest Files Included: Layered PSD, PHP Files, CSS Files, JS Files, PSD; Columns: 2; Documentation: Well Documented; Layout: Responsive.

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Keywords: assign staff, bbpress, customer service, faq, forum, help, help desk, knowledge base, knowledgebase, moderate, status, support, support forum, technical, technical support.

Tags: support, forum, technical, knowledge, knowledgebase

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